Audio Help

To hear our music samples, you will need the RealAudio music player. Installing the player in your computer is easy and it is free.

If you have a Windows-based PC or a Macintosh, click here .

If you use Unix, click here.

If you are a DISHPlayer 500, WebTV Classic or Plus user, your system should already be able to play our music.

If you installed the player and still can't hear any Sound:
You may not have installed the RealPlayer correctly. Once you have downloaded the RealPlayer, locate and launch the file you downloaded by exploring your hard drive or choosing the Run option in the Start menu. This will begin the Download setup process.

If you're running on a Windows system, and can't find where the filed was saved on your computer, check first to see if it's on your desktop. If it is, double-click the icon to launch the RealPlayer installation program. If it's not on your desktop, use the Find command and search all drives on the system for "rp7-complete-setup" (this is the file name for the latest version of the RealPlayer). If you're using a Macintosh you can find the file by using the "Find File" utility from your main menu. Once you find and run the installation program, your browser should be ready to play a RealAudio file.

If you cannot access RealPlayer once you've downloaded it:
When you install the RealPlayer, it should automatically set up your Web browser for you. If your RealPlayer is not launched when you click on a link to a song, you will need to manually configure your browser for RealAudio.

The file-type settings for you browser should be found in the Preferences or Options for your browser under Viewers or Helper Applications. If you use Microsoft Internet Explorer or the AOL browser, you will find them by double-clicking on the My Computer Icon on your desktop, continue by choosing Options under the View in your menu bar.

The file-type description to enter into your browser preferences for helper applications:

Description: RealPlayer
MIME Type: audio
MIME SubType: x-pn-realaudio
File Extensions: ra, rm, ram

Find which directory your RealPlayer was installed, and select it as the application to launch.

If you're having Sound Quality Problems:
Sound Quality problems are usually due to high traffic on either your local network or the Internet at large. In this situation you should try listening at another time. If the audio sounds too fast, too slow, distorted or scratchy, you may need to change the RealPlayer 7 performance settings:

From the View menu, choose Preferences.
Click the Performance Tab.
Click the Settings button in the Sound Card Compatibility section.

Select the Disable 16-bit sound or Disable custom sampling rates check boxes to modify the way that RealPlayer and the sound card work together. You may need to experiment to find the combination of settings that works best for your computer.

Click OK in the Sound Card Compatibility dialog box.
Click OK in the Preferences dialog box to save your changes.




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